Hifi Cabs is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name
- Contact information (email, phone number)
- Billing details (e.g., payment card details)
- User account credentials (if applicable)
1.2 Ride Details
- Pickup and drop-off locations
- Ride history
- Preferences for travel (e.g., car type, driver preferences)
1.3 Device and Technical
- Information
- IP address
- Browser type and version
- Operating system
- Mobile device identifiers
- Cookies and similar tracking technologies
1.4 Location Data
- Real-time GPS data (when using the app for booking or tracking rides)
- Location history related to previous rides
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, manage, and improve our services
- To process ride bookings and payments
- To communicate with you about your bookings or inquiries
- To enhance user experience through personalization
- To send promotional offers, if you have opted in
- To comply with legal obligations or respond to lawful requests
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Drivers: To facilitate your ride
- Payment Processors: For secure payment transactions
- Service Providers: For analytics, marketing, or customer support
- Authorities: To comply with legal or regulatory requirements
- Business Transfers: In case of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, or alteration.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your data
- Rectification of inaccuracies
- Deletion of your data
- Objection to data processing
- Data portability
- Withdrawal of consent (where applicable)
- To exercise your rights, contact us at [email protected]
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing them with your information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Hificabs
Email:
[email protected]
Phone: 9809898010
Address: Patiala, Punjab, India